For urgent site-down issues and critical errors (like Fatal Error, White Screen of Death, or Database Connection Error), our team begins diagnostic and recovery work immediately within 30 to 60 minutes of receiving your request.

Yes! We specialize in complex WordPress environments, including custom PHP theme frameworks, WooCommerce databases, Elementor/Divi setups, and custom plugin integrations.

We usually need temporary WordPress admin credentials and cPanel / SFTP access to safely inspect debug logs and apply fixes without taking your live site down.

We offer both! You can order a single issue fix with our Quick Fix package or choose a monthly maintenance plan for ongoing security, backups, and speed updates.

We operate on a 100% money-back guarantee. If we evaluate your issue and cannot resolve or diagnose it properly, we will issue a full refund immediately.

Before performing any technical edits or database queries, we create a full full-stack backup (files & database) or work directly inside a staging environment to protect your live site.

Yes, we regularly partner with web development agencies and freelancers under strict Non-Disclosure Agreements (NDAs) to provide silent white-label debugging support.